Support

Frequently Asked Questions

Find answers to the most common questions about coaching, workout guides, payments, and more.

General

General Questions

Of course. If you have a question, comment, or concern you can use the form on our contact page and I will get back to you as soon as possible.
Not necessarily. The Beginner Foundations guide is designed specifically for women who are new to strength training. For online coaching, I build your program based on your current fitness level regardless of where you are starting from.
Yes. All programs are designed for women at different stages of their fitness journey. Online coaching is fully customized to your body, your goals, and your lifestyle.
Payments

Payments and Billing

We use Stripe for all payments. Stripe accepts all major credit and debit cards. Your payment information is processed securely and we never store your card details.
If you are interested in a custom private plan with payment over time, please contact us and we can discuss what works for you.
There are no refunds on workout guides or online coaching packages. All sales are final. Please review the program description carefully before purchasing. If you have questions before buying, feel free to reach out.
Yes. All transactions are processed through Stripe, which is PCI-DSS compliant and uses industry-standard encryption. Your card details are never stored on our servers.
Workout Guides

PDF Workout Guides

After completing your purchase you will receive a confirmation email with a download link. Click the link to save the PDF to your device. You can also re-download it anytime from your account dashboard. Check your spam folder if you do not see the email within a few minutes.
Yes. The guides are PDF files that work on any device including phones, tablets, and computers. You can open them with any PDF reader app.
First check your spam or junk folder. If it is not there, log into your account and go to your order history to re-download. If you still have trouble, contact us with your order number and we will sort it out quickly.
The Beginner Foundations and Powerful Glutes guides require access to a fully equipped gym. The Ramadan Bundle includes both a gym edition and a home edition so you can train wherever suits you.
Online Coaching

Online Coaching

After signing up you will receive a custom training program built around your goals, schedule, and equipment. Workouts are delivered via a mobile app. You will have direct access to Marwa for questions, and your plan is updated regularly based on your progress.
Yes. There are no long-term contracts. You can cancel at any time. Please note there are no refunds on coaching packages already paid for.
Yes. Online coaching is available to women anywhere in the world. Everything is delivered digitally so your location does not matter.
Still have questions?

Did not find what you were looking for?

Send a message and I will get back to you within 1 to 2 business days.

Contact Marwa

This website uses cookies to enhance your browsing experience and ensure the site functions properly. By continuing to use this site, you acknowledge and accept our use of cookies.

Accept All Accept Required Only